Family Practice, Whose Family?

“Whether we like it or not, our lives will leave a mark on the universe.  Each person’s birth makes ripples that expand in our social environments: parents, siblings, relatives and friends are affected by us and as we grow up our actions leave a myriad of consequences, some intended most not”.      

                                                                                – Mihaly Csikszentmihalyi

Read that quote again. It is deep (pun intended). Now imagine just for a moment that you are standing on the shore of Lake Tahoe with me. It’s perfectly clear today and the water is cobalt blue. I hand you a smooth, perfectly weighted stone and you throw it as far as you can. Can you see the ripples? Can you see them grow in the distance? I think that is what Mihaly Csikszentmihalyi is talking about in the above quote. You are the stone thrower, you have power and all of your actions have impact. Some intended, others not.

I was looking at some of my “notes to self” the other day and I came across this quote from Michael Gerber.

Every business is a family business.”

Do you get how profound this perspective is? Your passion, your career aspirations and your reaction to the wins and challenges you face in business have a ripple effect on those in your circle and beyond it. You’ve probably noticed that many Chiropractors use the phrase, “Family Wellness” in the name of their business. As a coach it makes me ask the question, “Whose family?”

Did you know that as a business owner you have stakeholders who have a vested financial, emotional and, on some level, a spiritual connection to your success? It’s easy to see that your spouse and children are inextricably tethered to your results but what about your staff and their families and your patients? Your staff is interested in how your business fulfills them as human beings. The people who work alongside you want to grow and thrive and they want economic certainty. They want to know if your business will be around five years from today even if you are not. Your patients want to know if your practice will be there, ready to respond when they need you, not just when you are in the mood or it’s convenient for you. They want security that their experience will be remarkable and consistent.  There are other family stakeholders. What about the banker who loaned you the money to start your practice and the vendors you buy from and yes even the coaches you hire?

You see, what you do has meaning to others. It affects them. This practice is not about you! Do you get that? Good.

Now go to work.

Dr. Sovinsky “The E-Myth Chiropractor”, Dr. Frank Sovinsky, written March 2010