Everybody is a rock star – at least they should be.

You’re a rock star. OK, maybe you aren’t a famous singer with fans following your every move.

But when you go into a business – or when a customer comes to you – that’s how you should be treated. That’s how we all want to be treated.

How can you make your customers the rock stars they want to be? It doesn’t take a big budget. In fact, it’s inexpensive to design an experience your customers will remember — and reward you for.